Frequently Asked Questions

Edmonton's harsh climate with temperatures ranging from -40°C to +30°C creates significant challenges. The freeze-thaw cycles cause materials to expand and contract, leading to cracks and gaps. Heavy snow loads can stress roof structures, while summer hail storms can damage shingles. Ice damming is particularly common due to our cold winters, and UV damage during long summer days can deteriorate materials faster. That's why we use materials specifically rated for extreme temperature variations and ensure proper ventilation to combat these issues.

We can perform certain roofing work during winter, but with limitations. For installations, we can work when temperatures are above -10°C, as shingles become brittle in extreme cold. We use special cold-weather adhesives and techniques. However, for optimal results and warranty compliance, we recommend scheduling major work between April and October. Winter work may take longer due to snow removal and shorter daylight hours.

The ideal window is May through September when temperatures are consistently above freezing and materials can properly seal and cure. Spring (April-May) is excellent for assessments after winter damage. Summer (June-August) offers the longest days and most stable weather. Early fall (September-October) is perfect for preparing your home before winter. We book quickly during these periods, so we recommend scheduling in advance.

Look for icicles hanging from eaves, water stains on interior ceilings or walls, and ice buildup along roof edges. Ice dams form when heat escapes through your roof, melting snow that refreezes at the colder eaves. This is extremely common in Edmonton due to our temperature fluctuations. Prevention includes proper attic insulation (R-50 recommended), adequate ventilation, and keeping gutters clear. We offer ice dam prevention solutions including heat cables and improved ventilation systems.

We're Edmonton's complete exterior specialists. Our services include: Roofing (repairs, replacements, inspections), Siding (vinyl, wood, fiber cement, metal), Soffit & Fascia (ventilation and protection), Eavestroughs/Gutters (5" and 6" seamless), Outdoor Living (decks, fences, pergolas), Landscaping (design, sod, trees), Railings (aluminum and glass), and Detached Garages (design and construction). We handle everything from permits to final cleanup, providing true one-stop exterior solutions.

For roofing, we recommend architectural asphalt shingles rated for high wind and impact resistance, or metal roofing for ultimate durability. For siding, vinyl and fiber cement perform excellently in our climate, resisting moisture and temperature extremes. James Hardie fiber cement is particularly popular for its durability. For eavestroughs, we use heavy-gauge aluminum that won't crack in cold weather. All materials we use meet or exceed Canadian building codes and are specifically chosen for Prairie weather conditions.

Yes, we manage all necessary permits for your project. Edmonton requires permits for roofing (if replacing sheathing), new siding installation, deck construction over 24" high, and detached garages. We're familiar with City of Edmonton requirements and handle the application process, inspections, and compliance. This ensures your project meets all local codes and protects your investment. Permit costs are included in our detailed quotes.

In Edmonton's climate: Asphalt shingles typically last 20-25 years, metal roofing 40-50 years. Vinyl siding can last 20-30 years, fiber cement 30-50 years. Eavestroughs last 20-25 years with proper maintenance. Composite decking lasts 25-30 years, pressure-treated wood 15-20 years. Proper installation and maintenance are crucial - we provide maintenance guides to maximize lifespan. Our workmanship warranty covers installation for 10 years.

Timeline varies by project scope: Roof replacement typically takes 1-3 days depending on size and complexity. Siding installation takes 3-7 days for an average home. Eavestrough replacement is usually 1-2 days. Deck construction ranges from 3-10 days based on size and features. Detached garage construction takes 2-4 weeks including foundation work. Weather can affect timelines, especially in spring and fall. We provide detailed schedules and keep you informed throughout.

Our process ensures quality and minimizes disruption: 1) Free inspection and detailed quote, 2) Schedule work at your convenience, 3) Deliver materials and prepare site with protective coverings, 4) Complete installation with daily cleanup, 5) Thorough final inspection with you, 6) Complete cleanup and magnetic sweep for nails, 7) Follow-up to ensure satisfaction. We maintain a clean, safe worksite and our crews are respectful of your property and neighbors.

Absolutely. We're experienced with Edmonton-area insurance claims for hail, wind, and ice damage. We provide detailed damage assessments, work directly with adjusters, and ensure all damage is properly documented. Our documentation includes photos, measurements, and detailed reports that insurance companies require. We'll guide you through the entire claims process to ensure you receive fair coverage.

Costs vary by project scope and materials: Roof replacement typically ranges from $5,000-$15,000 depending on size and material choice. Siding installation averages $15,000-$25,000 for a typical home. Eavestrough replacement costs $1,500-$3,500. Deck construction ranges from $5,000-$20,000 based on size and features. Detached garages start around $15,000 for basic structures. We provide free, detailed quotes with no hidden fees. Prices include all materials, labor, permits, and cleanup.

We stand behind our work with comprehensive warranties: 10-year workmanship warranty on all installations, Manufacturer warranties ranging from 20-50 years depending on materials, Lifetime warranty on certain metal roofing systems, 5-year warranty on repairs. All warranties are transferable to new homeowners, adding value to your property. We're locally owned and operated since 2010, so we'll be here to honor our warranties. Extended warranty options are available.

Yes, we understand exterior renovations are significant investments. We offer flexible financing options through trusted partners with competitive rates and terms from 6 months to 10 years. Many clients also use home equity lines of credit. We can structure projects in phases to manage costs. Our detailed quotes help with budgeting and financing applications. Contact us to discuss financing options that work for your situation.

Several factors create price variations: Quality of materials (builder-grade vs. premium), scope of work (some contractors cut corners), insurance and WCB coverage (we're fully covered), warranty terms (our 10-year workmanship warranty costs us more but protects you), and experience level. Lowest price often means compromises in quality or service. We provide detailed quotes showing exactly what's included. Remember, proper installation affects longevity - saving money upfront can cost more long-term.

We recommend bi-annual inspections: Spring (April-May) to assess winter damage and Fall (September-October) to prepare for winter. Additionally, inspect after severe weather events (hail, high winds). Look for: missing or damaged shingles, clogged gutters, ice dam formation, loose siding, and signs of water infiltration. We offer free professional inspections and can set up regular maintenance schedules. Early detection prevents costly repairs.

Regular maintenance is crucial in Edmonton's climate: Clean gutters twice yearly (spring/fall), trim overhanging branches, ensure proper attic ventilation, remove snow buildup from roofs after heavy storms, seal any gaps or cracks before winter, and power wash siding annually. Check and re-caulk around windows and doors. For decks, apply sealant every 2-3 years. We offer maintenance packages and can teach you DIY care. Proper maintenance can add 5-10 years to your exterior's lifespan.

Family-owned since 2010, we've built our reputation on quality and integrity. Unlike larger companies, you'll work directly with owners who care about every project. We're fully licensed and insured, maintain A+ ratings, and have hundreds of satisfied Edmonton-area customers. Our crews are employees, not subcontractors, ensuring consistency and accountability. We use premium materials and offer comprehensive warranties. Check our reviews - our customers' satisfaction speaks for itself.

We proudly serve Edmonton and all surrounding communities including St. Albert, Sherwood Park, Fort Saskatchewan, Spruce Grove, Stony Plain, Beaumont, Leduc, Devon, Morinville, and rural areas within 50km of Edmonton. We're based in Edmonton, so we understand local building codes, weather patterns, and community needs. No travel charges within our service area. For projects outside this area, contact us - we may still be able to help.

Yes, we maintain all required licenses and comprehensive insurance coverage. This includes: General liability insurance ($5 million), WCB coverage for all employees, City of Edmonton business license, and all trade-specific certifications. We're also members of local construction associations. This protects both you and our workers. We're happy to provide proof of insurance and licensing for your peace of mind. Never hire uninsured contractors - it puts your home at risk.